A booking and invoice assistant that cut no shows
A three site physiotherapy practice
38%
fewer missed appointments- Industry
- Services and small business
- What we built
- Custom AI Software
- Time to go live
- 5 weeks
The problem
Where it hurt.
Reception spent hours on phone calls and reminders, and invoices were chased by hand.
What we built
The system.
- 01Took bookings on WhatsApp, the web and the phone
- 02Sent reminders with one tap rescheduling
- 03Sent invoices and polite follow ups on schedule
- 04Gave the owner one page of bookings and cash in
The result
38%fewer missed appointments
9daysfaster invoice payment
5wkfrom audit to live
Representative engagement. Client name withheld under NDA. Figures are typical of results at this type of company.
What it means for you
Then came the growth.
Getting the hours back was the first win. It also freed the team to look outward: to take on more work, answer more customers and try things they had not had time for. That is how a single automation becomes a growth plan.
Running something similar? See how we approach AI for services and small business or read about our custom ai software service.
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